Download historical device data for a single device

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• How can I view and download my device data?

  How can I view and download my device data? Viewing Device History To view historical data for your device, select your device on the Manage screen - this will open the Device History screen. Download device history To download a copy of your data, ...

• What happens to my data if I remove a device?

  What happens to my data if I remove a device? Device data may be removed from the system once the device is removed. If you need to maintain a history of your device readings, be sure to download a copy of the data prior to removing the device.

• How frequently are data readings recorded?

  How frequently are data readings recorded? Depending upon the sensor type, sensors ship configured to strike a balance between providing up to date data and long battery life.   Cold Storage monitoring: Varies by device model. Our most popular ...

• My device shows as Offline, what do I do?

  My device shows as Offline, what do I do? First, verify that your Gateway device is powered on and connected to the Internet. Next, verify that your Gateway is in range of your devices - interference between the gateway and sensor devices may prevent ...

• Why is my new Integration not receiving data?

  Why is my new Integration not receiving data? Setup an Integration but not getting data? Here are some reasons why this might be occurring and what you should look into before contacting us. Is your Integration running? Integrations can be disabled ...