Contacts will automatically be sent an invite by email after they are added on the Contacts screen. If a contact does not receive the email, try the following:

  1. Double check the email address
    Open the Contact's details on the Contacts screen and double-check their email address.

    np_lightbulb_1247022_000000.png Email addresses cannot be changed. If you need to fix the email address, remove the contact and create a new one.

  2. Resend the Invite
    Up until a contact accepts the invite, you will see an "Invite Sent" message and Resend button shown next to the Contact details. You can click this button to have the invite email resent to the contact.

    Pending_resend_hlt.png

    np_lightbulb_1247022_000000.png As soon as the contact accepts the invite and signs up, this message will disappear.

  3. Check Spam folder
    If all else fails, have the contact check their Email spam folder just in case the invite email was somehow incorrectly filtered.