Why is my gateway showing a flashing green light?

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• My Gateway shows as Offline, what do I do?

  My Gateway shows as Offline, what do I do? First, verify that your Gateway device is powered on. You should see the power LED light red. Next, verify that your Gateway is connected to the Internet. You should see the Internet LED flashing on the ...

• How do I remove my sensor and/or gateway?

  How do I remove my sensor and/or gateway? Tap on the sensor or gateway from the Manage screen and then make sure the Settings screen is selected. From settings, tap on the Remove Device button and confirm the device removal.

• How far away can my sensor be from my gateway?

  How far away can my sensor be from my gateway? Every scenario is different.  Some things that affect the maximum range of your sensors include, how many walls are between the gateway and the sensor, the thickness of the walls, the number of floors ...

• How can I move a Gateway or Device to a different Location?

  How can I move a Gateway or Device to a different Location? In order to be moved, the device should first be temporarily removed in the app. Remove Device from the existing Location To remove a Gateway or Device, tap on it from the Manage screen and ...

• How to activate a Push & Protect tracking button

  How to activate a Push & Protect tracking button How to Activate a newly added Push & Protect tracking button for the first time, or to solve your button showing up as Offline in the dashboard. The following video and article will show you this ...